Customer service is the key to success in
retail. Whether you sell clothing or kitchen
supplies, pleasing your client is the number
one goal. The Stromberg Enterprise system
facilitates employee production and allows
your staff to actively address any of your
customer’s needs.
Stromberg can help you plan your workforce
in accordance with consumer demand. By
maintaining the exact number of staff
members to adequately service your
customers, your labor dollars can be
minimized without compromising your level of
customer support.
Stromberg solutions can ease staffing
issues, regulate hourly employees by job,
and ultimately streamline your payroll, thus
amplifying what matters to you most – your
bottom line.
Stromberg Enterprise For Retail is a
complete workforce management solution for
retail organizations. It is comprised of:
Labor Scheduling, Forecasting and Budgeting.
These modules integrate with Stromberg’s
Enterprise Time and Attendance system
allowing retailers to dynamically manage
employees for least cost and maximum
productivity.
Labor Scheduling
Module
Stromberg Labor Scheduling applies employee
skill levels and availability against set
standards. This allows the system to
generate schedules that consider your
location’s full range of requirements while
conforming to corporate, union, and
government requirements. Schedules are
available up to five weeks in advance to
assist managers in "what-if" analysis.
Labor Forecasting
Module
Stromberg Labor Forecasting estimates an
unlimited number of user-defined drivers
such as anticipated daily customers, items,
and sales in 15-minute increments. This
flexibility allows management to apply an
unprecedented level of service to all areas
where standards allow for work loading. Each
department can track requirements by
defining an unlimited quantity of forecast
drivers to achieve an extremely precise
requirements balance specifically for that
department.
The forecast model automatically adjusts for
seasonal, holiday, and recurring patterns.
It also provides for memo attachment to any
day indicating a special event of any type
that could affect the sales/traffic:
remodeling, special sale, or weather event.
Labor Budgeting Module
Stromberg Labor Budgeting gives management
an exciting and creative tool to review and
analyze projected vs. actual labor expenses
across the company. This module allows the
comparison of scheduled labor costs with
corporate goals before, during, and after
each pay period. During a pay period,
managers can monitor real vs. budgeted labor
costs. This enables management to react to
changing conditions and make any workforce
adjustments necessary to keep corporate
goals on track.
Our solutions for retail businesses allow
you to:
-
Streamline associate scheduling
-
Increase efficiencies throughout both
payroll and HR functions
-
Minimize employee staffing expenditures
-
Manage overtime more effectively